Return Policy

RETURN / EXCHANGE POLICY 

 

If for any reason you are not satisfied with a purchase, the item(s) can be returned for a product exchange or refund within 14 days of the order’s FIRST DELIVERY ATTEMPT date.

 In order for returns to be accepted, all items must be in perfect condition with tags and original packaging.

Esenell Limited reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online. 

 

PRODUCT EXCHANGE

Items can be exchanged for a different size or an alternative style.